(Previously presented in
association with NZ College of Management)
- 15-16 March, Wellington
- 22-23 March Hamilton
- 17 -18 May Palmerston Nth
- 24-25 May Nelson
- 28-29 Hawkes Bay
- 26-27 July Auckland
- 2-3 August New Plymouth
- 23-24 August Gisborne
- 11-12 September Tauranga
- 15-16 November Whangarei
This practical and
interactive two-day workshop was introduced in 2001 and has proven to be a
very popular and highly effective experience for those wanting to develop
their roles of supervising others.
Focusing on the day-to-day management of individuals and
teams, the Team Leader Objective is to provide those attending with a
variety of practical tools, and the opportunity to try these out before
taking them into their workplace.
Each
participant will undertake an analysis of their own work team’s current
performance and potential, and during the workshop will develop a detailed
Action Plan on issues identified as being of particular relevance.
______________________________________________________________
Programme
content includes:
Qualities of a
Team Leader
-
Why is leadership important?
-
What are the “Never do’s” ? What are the “Must
do’s” ?
-
How do we recognise good leadership?
Team
Performance Potential Profile and Action Planning
-
Analysis of
each individual’s team performance and potential
-
How would
your teams assess themselves?
-
How do we
tap into the potential of our team - individual Action Plans
Practical
Feedback and Coaching
Conflict
Effective
Delegation
-
The “Whys & Hows” of using delegation as a development and retention
tool
-
Understanding the needs of those we attempt to
lead
-
Practical application of the “3 levels of
delegation” model - case studies
-
The delegation challenge
Practical
Performance Management
-
Getting to the real issues
-
Preparing for the review meeting
-
Handling the one-on-one effectively - tag team
roleplays
How Teams
Evolve
-
Features of highly effective teams
-
Team Rules…how we do things around here
-
Getting commitment and “buy-in”
Motivation and
Rewards
Action Plans
- In-house
versions of this programme, tailored to your organisational needs
and work environment, are
available upon demand.
-
Presentation is by David Henton, Director, Confident Communication Ltd,
and/ or by David Gollings, Director, Management
Learning Associates Ltd.
Programme Cost: Non
residential, but with accommodation option available at a cost. The
programme fee itself is $785 + GST.
For our
application form, click
here
Back to
Public Programmes
